How to cancel Peloton: a step-by-step guide

Author

Kevin Hall

Sep 29th, 2024

·

4min read

Peloton is a well-known subscription service for fitness enthusiasts, offering live and on-demand workouts. While many enjoy the service, there may come a time when you want to cancel your Peloton subscription. Maybe you’re not using it as much as you thought, or perhaps you’re exploring other fitness options. Whatever the reason, canceling a subscription shouldn’t be a hassle. This guide provides a simple step-by-step process for unsubscribing from Peloton, along with tips on how to keep track of other subscriptions you may want to manage or cancel.

Why You Might Want to Cancel Your Peloton Subscription

Before diving into the cancellation process, it’s worth reflecting on why you might consider canceling. Here are a few common reasons:

  • Cost: Peloton’s monthly subscription can add up over time, especially if you’re not using it frequently.
  • Change in Fitness Routine: Perhaps you’ve found a new fitness routine or outdoor exercise that makes the Peloton subscription redundant.
  • Budgeting and Savings: Reducing monthly subscriptions can free up funds for other priorities.

Understanding your reasons can help you better manage your finances and avoid signing up for services you won’t use. For help keeping track of subscriptions, services like SubTracked offer features to view all your subscriptions in one place, track renewal dates, and even suggest alternative services.

Step-by-Step Guide to Cancel Peloton

Peloton offers different subscription types: the Peloton App Membership and the Peloton All-Access Membership. The cancellation process varies slightly depending on how you subscribed, so we’ll cover the main methods below.

1. Canceling Peloton Subscription via the Peloton Website

If you subscribed to Peloton directly through their website, here’s how to cancel:

  1. Log In: Go to the Peloton website and log in to your account.
  2. Navigate to Your Profile: Click on your profile icon in the top right corner and select “Account Settings.”
  3. Find Your Subscription: Look for the “Membership” or “Subscription” section in the settings menu.
  4. Select Cancel: Locate the subscription you’d like to cancel and click on the “Cancel Membership” button. Follow any additional prompts to confirm the cancellation.

2. Canceling the Peloton App Membership via Mobile Devices

If you subscribed through a mobile device (App Store for iOS or Google Play for Android), you’ll need to cancel through the respective store.

For iOS (Apple App Store):

  1. Open Settings: On your iPhone or iPad, open the “Settings” app.
  2. Access Subscriptions: Tap on your name at the top, then select “Subscriptions.”
  3. Find Peloton: Scroll to find the Peloton app and tap on it.
  4. Cancel Subscription: Tap “Cancel Subscription” and confirm your choice.

For Android (Google Play Store):

  1. Open the Google Play Store: On your Android device, open the Google Play Store app.
  2. Go to Subscriptions: Tap on your profile icon and select “Payments & Subscriptions.”
  3. Select Peloton: Find “Peloton” in your subscriptions list and tap on it.
  4. Cancel Subscription: Tap “Cancel Subscription” and follow the prompts to confirm.

3. Canceling Peloton All-Access Membership on Your Peloton Bike or Tread

If you have the All-Access Membership connected directly to your Peloton hardware (Bike or Tread), you can cancel using these steps:

  1. Log In on Your Peloton Device: Turn on your Peloton Bike or Tread and log in to your account.
  2. Navigate to Settings: Tap on your profile in the bottom right corner and select “Settings.”
  3. Manage Membership: Find the “Membership” tab and click on “Manage Subscription.”
  4. Cancel Membership: Choose the option to “Cancel Membership” and follow the on-screen instructions to confirm.

4. Contacting Peloton Support

If you’re unable to cancel using the methods above or if you have additional questions about your membership, you can always reach out to Peloton Support. They can help you with any issues or provide further guidance on your cancellation.

After Canceling: Tips for Managing Your Subscriptions

Canceling your Peloton subscription is just the first step toward managing your recurring expenses effectively. Here are a few tips to keep your subscriptions under control:

  • Use a Subscription Management Service: Apps like SubTracked help you manage all your subscriptions in one place. SubTracked provides a subscription renewal calendar, spending insights, and even renewal notifications to prevent surprise charges.
  • Set Reminders: For subscriptions that you want to keep, set reminders for their renewal dates. This way, you have time to decide if the service is still valuable to you.
  • Explore Alternatives: If you’re canceling Peloton because you’re seeking a more affordable or different fitness experience, SubTracked can suggest alternatives based on your preferences and budget.
  • Monitor Price Changes: Some subscriptions change their pricing over time. SubTracked tracks price changes and alerts you, helping you decide whether to keep or cancel the service.

Conclusion

Canceling your Peloton subscription is a straightforward process, whether you subscribed directly through Peloton, the App Store, or the Google Play Store. Managing your subscriptions wisely can free up funds and ensure that you’re only paying for services you truly use. By utilizing tools like SubTracked, you can have a clear view of all your subscriptions, set up notifications, and even explore more budget-friendly alternatives.

Take control of your subscriptions today and consider signing up for a free trial of SubTracked to manage your finances more effectively!