How to cancel HelloFresh: a step-by-step guide

Author

Kevin Hall

Sep 26th, 2024

·

4min read

Managing multiple subscription services can get overwhelming, especially when you need to cancel one but aren’t sure where to start. HelloFresh, a popular meal kit delivery service, offers flexibility with its plans, but if you’ve decided it’s time to say goodbye, you might be wondering how to unsubscribe effectively. In this guide, we’ll walk you through the cancellation process, potential pitfalls, and how SubTracked can simplify subscription management for you.

Why You Might Want to Cancel HelloFresh

HelloFresh offers a convenient way to get pre-portioned ingredients delivered to your door, but it may not always fit your lifestyle. Here are a few reasons why people choose to unsubscribe:

  • Cost: The service may become too expensive for your budget.
  • Dietary Changes: Your dietary preferences or health goals may have changed.
  • Lack of Variety: You may find the menu options repetitive.
  • Lifestyle Changes: Travel, moving, or lifestyle shifts might make the service less convenient.

Whatever your reason, cancelling HelloFresh is a straightforward process—if you know where to look.

How to Cancel HelloFresh: Step-by-Step

Follow these steps to cancel HelloFresh and avoid unwanted future charges:

1. Log In to Your HelloFresh Account

  • Head to the HelloFresh website and log in using your account credentials. Unfortunately, the mobile app doesn’t currently support cancellations, so you’ll need to use a web browser.

2. Navigate to Your Account Settings

  • Once logged in, find your profile icon, usually located in the upper right corner of the homepage.
  • Click on your profile icon, then select “Account Settings” from the drop-down menu.

3. Select the ‘Plan Settings’ Option

  • In the “Account Settings” section, find and click on the “Plan Settings” tab. This will take you to a page where all your active meal plans are listed.

4. Cancel Your Subscription

  • Under “Plan Settings,” locate the meal plan you wish to cancel. There should be an option labeled “Cancel Plan” or “Cancel Subscription.”
  • Click on this option, and a series of prompts will guide you through the cancellation process. HelloFresh might ask why you’re cancelling—this step is optional and meant for their feedback purposes.

5. Confirm Your Cancellation

  • After following the prompts, you’ll be asked to confirm your cancellation. Make sure to read through any final information, as it may include details on when your last delivery will be.
  • Once confirmed, you should receive an email confirming your subscription cancellation.

6. Check for Future Deliveries

  • To ensure that you won’t receive any additional meal kits, double-check your upcoming deliveries in your HelloFresh account. If you have a delivery already scheduled for the upcoming week, you might need to contact HelloFresh’s customer service to modify or cancel it.

Things to Consider Before Cancelling HelloFresh

Before you pull the plug, keep the following in mind:

  • Delivery Cutoff Dates: HelloFresh requires you to cancel your subscription at least five days before your next scheduled delivery to avoid being charged for that week.
  • Skipping vs. Cancelling: If you’re only looking to take a break, you can choose to skip deliveries instead of fully cancelling your plan. This option can be found in the “Menu” or “Upcoming Deliveries” section.

How SubTracked Makes Subscription Management Easier

Cancelling subscriptions like HelloFresh can be cumbersome, especially if you have multiple services on the go. That’s where SubTracked can help. By using SubTracked, you can:

  • View All Subscriptions in One Place: Easily track all your active subscriptions, including meal kits like HelloFresh.
  • Subscription Renewal Calendar: See upcoming renewal dates, so you’ll never miss a cutoff for cancellations.
  • Get Renewal Notifications: Receive reminders to cancel or skip deliveries before they auto-renew.
  • Cancellation Instructions: SubTracked provides simple, step-by-step guides (like this one) for canceling popular services, saving you time and effort.

Instead of remembering to log in to every service and hunt down the cancellation process, SubTracked gives you everything you need to manage your subscriptions smoothly.

What Happens After You Cancel HelloFresh?

After cancelling your HelloFresh subscription, you will still have access to your account until the end of your current billing cycle. Any upcoming deliveries scheduled before your cancellation will proceed as planned.

If you change your mind, you can reactivate your subscription anytime by logging into your HelloFresh account and selecting a meal plan.

Conclusion

Unsubscribing from HelloFresh doesn’t have to be a hassle. By following the steps outlined above, you can cancel your subscription quickly and avoid further charges. However, managing subscriptions across various services can become overwhelming. That’s why SubTracked exists—to help you take control of your subscription spending and avoid unwanted renewals.

Ready to streamline your subscription management? Sign up for SubTracked today and enjoy a free trial!