How to cancel Noom: a step-by-step guide

Author

Kevin Hall

Nov 6th, 2024

·

4min read

Noom is a popular health and wellness app that combines psychology, nutrition, and technology to help users achieve their fitness goals. While many people find it helpful, there may come a time when you decide it’s no longer the right fit for your lifestyle—or your budget. Canceling Noom can seem confusing, especially since it operates on a subscription model.

In this guide, we’ll walk you through the cancellation process step-by-step, ensuring you avoid unnecessary charges. Plus, we’ll introduce how SubTracked can make managing and canceling subscriptions like Noom even simpler.

Why You Might Want to Cancel Noom

Before diving into the cancellation steps, it’s worth understanding why users often decide to end their Noom subscriptions.

Common Reasons for Canceling:

  • Cost Concerns: Noom’s monthly subscription can add up, especially after the trial period.
  • Achieved Goals: Some users successfully hit their weight-loss or fitness targets and no longer need the app.
  • Lack of Use: Life gets busy, and you might not have time to engage with the program.
  • Preference for Alternatives: Other fitness or wellness platforms might better suit your current needs.

Regardless of the reason, knowing how to cancel properly can save you from being charged for another billing cycle.

How to Cancel Noom: Step-by-Step Instructions

Canceling Noom depends on where you subscribed—either directly through their website or via a third-party platform like the Google Play Store or Apple’s App Store. Here’s how to cancel in each case:

1. Canceling Noom Through the Mobile App (Direct Subscription)

If you subscribed directly via Noom, follow these steps:

  1. Open the Noom App on your phone.
  2. Navigate to the Settings: Tap the menu icon in the top corner and select “Settings.”
  3. Tap ‘Manage Subscription’: Under settings, look for the “Subscription” or “Manage Subscription” option.
  4. Follow the Cancellation Steps: Noom will guide you through a series of prompts to confirm your cancellation. You may need to answer a brief survey explaining your reason for canceling.
  5. Receive Confirmation: Once canceled, you’ll receive an email confirming that your subscription will not renew.

2. Canceling Noom via the Web (No Mobile App)

If you signed up on Noom’s website:

  1. Log in to Your Noom Account at noom.com.
  2. Go to Your Subscription Settings: Click on your profile or account settings.
  3. Cancel Your Subscription: Look for the cancellation option and follow the on-screen instructions.
  4. Email Confirmation: Noom will send an email to confirm your cancellation request.

3. Canceling Noom Through the App Store (iOS)

For those who subscribed through Apple:

  1. Open the Settings App on your iPhone.
  2. Tap Your Name (Apple ID section).
  3. Select Subscriptions: This will list all active subscriptions.
  4. Find Noom and select it.
  5. Tap ‘Cancel Subscription’: Confirm the cancellation and note when your subscription will officially end.

4. Canceling Noom on Google Play (Android)

If you subscribed via Google Play:

  1. Open the Google Play Store on your device.
  2. Tap the Profile Icon in the top-right corner.
  3. Select ‘Payments & Subscriptions’ and then ‘Subscriptions’.
  4. Find Noom: Locate it among your active subscriptions.
  5. Cancel Subscription: Confirm your choice, and Google Play will notify you of the end date.

How SubTracked Can Simplify the Process

If you find managing multiple subscriptions overwhelming, you’re not alone. SubTracked offers several features to help you stay on top of your recurring payments, including:

  • Subscription Renewal Calendar: Never miss a renewal date with clear reminders.
  • Cancellation Instructions: Easily access step-by-step guides, like this one, directly in the app.
  • Subscription Alternatives: Get suggestions for similar services if you’re looking to switch.
  • Price Change Alerts: Stay informed if Noom or any other subscription increases its pricing.

By signing up for SubTracked, you can manage all your subscriptions in one place and avoid the stress of manual cancellations.

What Happens After You Cancel Noom?

Once you’ve successfully canceled, you’ll retain access to Noom’s features until the end of your current billing cycle. After that, your account will revert to a basic, free version, which typically includes limited access to past data but no active coaching or personalized plans.

To ensure you’re no longer charged, double-check for a cancellation confirmation email and keep an eye on your bank statement.

Conclusion

Canceling Noom doesn’t have to be a headache. Whether you’re canceling through their app, website, or a third-party service, following the correct steps ensures you’re not paying for something you no longer need.

For those managing multiple subscriptions, SubTracked can be a game-changer. Sign up for a free trial today and experience how simple subscription management can be!